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Support
📌 FAQs
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We specialize in high-quality acrylic signs with custom printing and engraving. Our products include business signage, event signage, wedding decor, awards, plaques, menu boards, and more.
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Printed acrylic signs feature vibrant, full-color designs applied directly to the surface, while engraved acrylic signs have a laser-etched design for a sleek, high-end look. We can use both methods on one product.
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Yes! We offer custom sizing and shapes to fit your needs. Simply provide your specifications, and we’ll create a sign that matches your vision.
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Yes, we provide bulk pricing for large orders. Contact us for a quote based on your quantity and specifications.
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We use high-quality, durable acrylic in various thicknesses, including clear, frosted, and colored options. Click here to read more about our materials.
🎨Design & Customization
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You can upload your artwork directly through our Design Editor when adding a product to your cart. Our editor allows you to adjust, preview, and finalize your design before placing your order.
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We accept PDF, PNG, JPG, SVG, and AI files. For best results, we recommend vector files (AI, SVG, or PDF) with a transparent background. Contact us if you need help with files.
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Yes! If our team notices any design issues, we will send you a digital proof for approval before production begins.
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Absolutely! Our Art Department can refine your design, fix errors, or create a custom design from scratch. Click here to read more.
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Yes! Most of our products offer double-sided printing, including acrylic.
📦Orders & Shipping
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Production times vary based on order size and customization. Products in the shop display the best estimate. Typically, orders ship within 3-7 business days.
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Yes! We offer expedited production and shipping options. Shipping speeds are chosen at checkout. Contact us for expedited production.
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Shipping costs depend on the size, weight, and destination of your order. You can view estimated shipping rates at checkout.
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Yes! We offer international shipping. Additional customs fees or duties may apply depending on your country. View rates during checkout.
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Log in to your account to view your order status. Once your order ships, you will receive a tracking number via email to monitor your delivery status. Contact us if you still need help.
🔄Returns & Replacements
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We take great care in packaging, but if your product arrives damaged, please contact us within 48 hours of delivery with photos, and we will replace it.
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Because our products are custom-made, we do not accept returns unless there is a defect or error on our part.
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If you realize an error after placing your order, please contact us immediately. If production has not started, we may be able to adjust your design.
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If you are not 100% satisfied with your order, reach out to us! We will do our best to find a solution that works for you.
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We want you to love your order! If something isn’t right, let us know, and we will work to resolve the issue quickly.
Your order arrives damaged due to shipping.
The product has manufacturing defects (scratches, misprints, incorrect engraving, etc.).
The design doesn’t match your approved proof (incorrect colors, layout, or sizing mistakes on our end).
Please provide detailed pictures of the issue.